{"id":389,"date":"2024-01-14T12:48:19","date_gmt":"2024-01-14T03:48:19","guid":{"rendered":"https:\/\/elitevisa.info\/en\/?page_id=389"},"modified":"2024-01-14T12:48:19","modified_gmt":"2024-01-14T03:48:19","slug":"faq-about-mcc","status":"publish","type":"page","link":"https:\/\/elitevisa.info\/en\/faq-about-mcc\/","title":{"rendered":"FAQ about MCC"},"content":{"rendered":"<h2 class=\"styled_h2\">FAQ about MCC<\/h2>\n<p class=\"p1\">The MCC (Member Contact Center) handles various requests from Thailand Privilege members.<br \/>\nBooking EPA support for entry and leaving the country<br \/>\nReservations for limousine transportation upon arrival and departure\u3001Spa\/golf reservations<\/p>\n<p class=\"p1\">Please feel free to contact them when making reservations.<\/p>\n<h3 class=\"styled_h3\">FAQ<\/h3>\n<h4 class=\"design_headline2\"><span>FAQ<\/span><\/h4>\n<div class='faq_list'>\n<article class='item'>\n<h4 class=\"question\">Where is Thailand Privilege&#039;s MCC?<\/h4>\n<div class=\"answer\" style=\"display:none;\"><p>Thailand Privilege's MCC is located in Bangkok.<\/p><\/div>\n<\/article>\n<article class='item'>\n<h4 class=\"question\">Who can use Thailand Privilege MCC?<\/h4>\n<div class=\"answer\" style=\"display:none;\"><p>Thailand Privilege MCC is available to Thailand Privilege members.<\/p><\/div>\n<\/article>\n<article class='item'>\n<h4 class=\"question\">How can I contact Thailand Privilege MCC?<\/h4>\n<div class=\"answer\" style=\"display:none;\"><p>You can contact Thailand Privilege's MCC by phone or email.<\/p><\/div>\n<\/article>\n<article class='item'>\n<h4 class=\"question\">Are there any Enblish speaking staff at Thailand Privilege MCC?<\/h4>\n<div class=\"answer\" style=\"display:none;\"><p>Yes, there are.<\/p><\/div>\n<\/article>\n<article class='item'>\n<h4 class=\"question\">What are the opening hours of Thailand Privilege MCC?<\/h4>\n<div class=\"answer\" style=\"display:none;\"><p>Thailand Privilege's MCC is available in English 24 hours a day, 7 days a week.<br \/>\r\nEnglish support is available basically 24\/7.<\/p><\/div>\n<\/article>\n<article class='item'>\n<h4 class=\"question\">Is the phone number for Thailand Privilege MCC in Thai?<\/h4>\n<div class=\"answer\" style=\"display:none;\"><p>Thailand Privilege's MCC telephone has an automated voice in English.<br \/>\r\nIf you would like to receive assistance in Japanese, please press 1 after the automated voice.<br \/>\r\nThis will lead you to the English language specialist.<br \/>\r\nThe number of staff in charge is limited, and if everyone is busy, you may have to wait.<\/p><\/div>\n<\/article>\n<article class='item'>\n<h4 class=\"question\">Please tell me how to make a reservation for pick-up when entering Thailand.<\/h4>\n<div class=\"answer\" style=\"display:none;\"><p>Please follow the steps below to make a reservation for an EPA (Elite Personal Assistant) to pick you up when you arrive in Thailand.<br \/>\r\nWe recommend contacting us by email.<br \/>\r\nInformation to give MCC below<br \/>\r\nname<br \/>\r\nMember ID<br \/>\r\nDate and time of entry<br \/>\r\nImmigration flight number<br \/>\r\nEstimated time of arrival<br \/>\r\n<br \/>\r\nIf you are also making a reservation for limousine transportation, please also let us know the name and address of your hotel or condo.<\/p><\/div>\n<\/article>\n<article class='item'>\n<h4 class=\"question\">How many people does a limousine seat?<\/h4>\n<div class=\"answer\" style=\"display:none;\"><p>The sedan-type limousine (BMW Camry) can accommodate up to 3 people, excluding the chauffeur.<br \/>\r\nAlso, the trunk can fit two to three large suitcases.<br \/>\r\nIf you have a large group or a lot of luggage, we also offer a 12-seater commuter van.<\/p><\/div>\n<\/article>\n<article class='item'>\n<h4 class=\"question\">Can a friend ride in the limousine with me? <\/h4>\n<div class=\"answer\" style=\"display:none;\"><p>Yes. However, you can only ride together to the same destination.<\/p><\/div>\n<\/article>\n<article class='item'>\n<h4 class=\"question\">How do I meet the EPA for the meet and greet service?<\/h4>\n<div class=\"answer\" style=\"display:none;\"><p>The EPA will be waiting for you as you exit the plane and exit the boarding bridge holding your name.<\/p><\/div>\n<\/article>\n<article class='item'>\n<h4 class=\"question\">Can family members or friends ride in the airport cart?<\/h4>\n<div class=\"answer\" style=\"display:none;\"><p>The cart can accommodate up to 3 people (excluding EPA).<br \/>\r\nUp to two people can also ride with you.<\/p><\/div>\n<\/article>\n<article class='item'>\n<h4 class=\"question\">Can I bring my friends along on Fast Track?<\/h4>\n<div class=\"answer\" style=\"display:none;\"><p>Only members and first-degree family members are allowed on the fast track.<\/p><\/div>\n<\/article>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"FAQ about MCC The MCC (Member Contact Center) handles various requests from Thailand Privilege members. 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